FAQS

Frequently Asked Questions (FAQs)

1. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) across most cities in Pakistan.

2. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

3. How can I place an order?

Simply add your favorite product to the cart, proceed to checkout, enter your details, and confirm your order.

4. How can I track my order?

Once your order is shipped, you will receive your tracking details via SMS, WhatsApp, or email (if available).

5. What payment methods do you accept?

We currently accept:

  • Cash on Delivery (COD)
  • Bank Transfer (if applicable)

6. Do you deliver all over Pakistan?

Yes! We provide nationwide delivery across Pakistan.

7. Can I return or exchange my order?

Yes. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery for assistance.

8. Are the product photos real?

We use high-quality product images to accurately represent our products. However, slight color differences may occur due to screen settings and lighting.

9. How can I contact customer support?

You can contact us through:

📞 Phone: 0334-1936816

📧 Email: uptrendy78459@gmail.com

10. Can I cancel my order?

Yes. You can cancel your order before it has been shipped by contacting our customer support team as soon as possible.